Daddy Bob

DADDY BOB'S COMPUTER Q & A
 

Questions & Answers for the Week of

September 5, 2010

Q. I moved my printer from one computer to another temporarily and when I moved it back, it didn't recognize it and tried to install it again. What is going on here?

A. If you take any USB device, including a printer, and plug it into your computer, Windows recognizes it and tries to configure it. Then if you unplug it and re-plug it into a different USB port, Windows doesn't recognize it as the same device and tries to configure it again like it was a new device. I suspect this is what has happened in your case. So why does this happen?

This, explained by the USB experts, occurs when the device lacks a USB serial number and serial numbers are optional on USB devices. If the device has one, then Windows recognizes the device no matter which USB port you plug it into most of the time. But if it doesn't have a serial number, then Windows treats each appearance on a different USB port as if it were a new device.
Now, some time back to prevent this, many manufactures gave their devices serial numbers, but to expedite things, used the same serial number for all the devices.  Then, when two devices with the same serial number were plugged in simultaneously, things got totally confused. Windows couldn't tell one from another.

Also, the sequence in which they are plugged in can also cause confusion if done differently at different times. Remember that theoretically, the computer can support up to 127 USB devices simultaneously. I wouldn't try to use that many, but is is possible. To make things simpler, and keep the devices from being confused, Windows just treats a device differently for each of its USB ports.

Now to get back to your printer problem. In Windows up until Windows 7, it was possible to install a printer multiple times. You may have notice in the printer folder, an installed printer with the same name distinguished only by a (2) or (3) after its name. Unfortunately, unless the user makes a change during the installation, the last one installed will become the default printer. Therefore, if your application like a word processor is set up to use printer #1, and the default is now printer # (2), the printout doesn't happen.

So, what it the solution? To correct the problem, open the printer folder in the Control Panel, and delete all occurrences of the printer in question. When asked, choose to uninstall all the drivers, etc. too. On most computers that have been in use for a time you will probably see more than the current printer listed. It is also a good idea to remove all old printers that may have been used in the past.

Reboot the computer to clean things up, and then, following the printer instructions, reinstall the printer. NOW, note and if possible, mark the USB port that you have used for the printer. If in the future, the printer is moved to another computer temporarily and then returned, so long as it is plugged back into this same port, all is well and Windows will not try to install it again.

Some people liked this ability to set the printer up more than once as they could have it set up with different configurations. However, this is no longer possible with Windows 7. If you install a printer on one USB port in Windows 7 and then plug it into a different port, Windows will still try to install it again, but it automatically deletes the previous installation preventing duplicate entries of the same printer.

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